Resolving conflicts in 𝐒&𝐎𝐏 can be 𝐩𝐚𝐢𝐧𝐟𝐮𝐥 when participants react to a business dilemma by…
– being 𝐝𝐞𝐟𝐞𝐧𝐬𝐢𝐯𝐞 and avoiding conflicts
– 𝐟𝐢𝐧𝐠𝐞𝐫-𝐩𝐨𝐢𝐧𝐭𝐢𝐧𝐠 towards other departments
– blowing their own horn with 𝐭𝐨𝐨 𝐦𝐮𝐜𝐡 𝐏𝐏𝐓
– excessively prioritising the own short-term 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐢𝐧𝐜𝐞𝐧𝐭𝐢𝐯𝐞𝐬
Resolving conflicts in 𝐒&𝐎𝐏 can be 𝐟𝐮𝐧 when participants respond to a business dilemma by …
– focusing on 𝐨𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞
– finding the best possible 𝐭𝐫𝐚𝐝𝐞-𝐨𝐟𝐟𝐬 for customers, organisation, stakeholders and employees
– remaining 𝐟𝐚𝐜𝐭 𝐛𝐚𝐬𝐞𝐝 and respectful
– incorporating conflict-related 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠𝐬 into the organisational framework